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Privacy statement

As soon as you visit our website www.360erp.com or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have questions or want to know what information we hold about you, please contact us. We may change this privacy statement when we consider it necessary. The latest version is published on this page. The statement was last changed on 26 August 2025.

Contents

  1. When does this privacy statement apply?
  2. Who uses your data?
  3. Whose data do we use?
  4. How do we get your data?
  5. Which of your data do we use?
  6. What do we use your data for?
  7. How long do we keep your data?
  8. Who do we share your data with?
  9. Where do we store your data?
  10. How secure is your data with us?
  11. What can you ask of us?
  12. Which rules apply to this privacy statement?

1. When does this privacy statement apply?

This privacy statement applies to all personal data we process and to all domains related to us. It concerns the personal data of everyone who has been in contact with us or has visited our website, such as visitors, customers and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number or browsing behaviour. To learn more about personal data, see the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses my data?

360 ERP B.V. is responsible for the website www.360erp.com and is therefore the organisation responsible for the use of your personal data as described in this privacy statement. The full details are:

360 ERP B.V. Parallelweg 27 5223 AL 's-Hertogenbosch Chamber of Commerce 78535913

3. Whose data do we use?

We process the personal data of everyone who has been in contact with us or has visited our website. These include visitors, private customers, business customers and contacts at our partners.

4. How do we get your data?

We receive the data directly from you when you:

  • Fill in details on our website.

5. Which of your data do we use?

We use the following data:

  • Name
  • Email address

6. What do we use your data for?

We only use your personal data for the purpose we are allowed to use it for:

  • Processing your request via the contact form
  • Processing your question via the helpdesk
  • Processing your job application

7. How long do we keep your data?

We keep your personal data for as long as the law requires and for as long as needed for the purpose we use it for. For example, as long as you are a customer, we keep your data in line with the statutory retention period of seven years. After that we only keep your data for statistical purposes and to handle any complaints or legal matters. If you applied for a job and your application was unsuccessful, we keep your personal data for 4 weeks after the end of the application procedure. If you give permission, we can keep your data longer for future vacancies. After this retention period your data is securely deleted.

8. Who do we share your data with?

Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA). This means we also store your data within the EEA.

10. How secure is your data with us?

We have done a lot to protect your data as well as possible, both organisationally and technically. We have secured our systems and various means of communication to make sure your data does not end up in the hands of others. We also make sure your data is only used by people we have given permission to do so.

11. What can you ask of us?

Because we use your personal data, you have several rights. We list them below:

  • Right to information: We must explain clearly and understandably what we do with your data.
  • Right of access: You can always ask us to see your data.
  • Right to rectification: You can ask us to correct your data if it is incorrect or incomplete.
  • Right to object: You can object to the processing of your data.
  • Right to data portability: You can ask us to send you your digital data.
  • Right to restriction: You can ask us to restrict the use of your data.
  • Right to be forgotten: You can ask us to delete all data, provided the law allows it.
  • Right to lodge a complaint: If you believe your privacy rights have been violated, you can also lodge a complaint with the Dutch Data Protection Authority. You can reach them via www.autoriteitpersoonsgegevens.nl, by phone on +31 (0)88 1805 250, or by post: Postbus 93374, 2509 AJ Den Haag, the Netherlands.

How do I submit a request or complaint?

Send your request or complaint to our Data Protection Officer at fvo@360erp.com. We process your request or complaint within 30 days. If necessary, this can take longer.

12. Which rules apply to this privacy statement?

Our privacy statement must comply with the General Data Protection Regulation and the general rules that apply under Dutch law.